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18 learning hours (3 sessions)

About the Course


18 learning hours (3 sessions) intensive development programme that highlights the progress and key elements of HR’s progress and impact on Business Success to date and looks forward to an evolving role that continues that progress and impact.


This programme charts the progress of HR from a supplier of administrative services to that of a strategic business partner today and the potential of a key change adviser of tomorrow. It emphasizes the key services that that make up the business partner proposition as well as the structures and (more importantly) capabilities needed for HR to deliver the services that aid business success.


On completion of the programme participants (from HR) will be able to design and deliver an impactive HR service that aids business success or (if from the line) demand the key people advice and services needed for gaining and maintaining competitive advantage.


A summary of the progress made by HR to date in successfully moving from an administrator to a supplier of services that aid business success. Identification of the 5 key services that make up that success and a look forward to the evolving role of influencer, stakeholder manager and shared business leader.

1. Growth and Impact of HR Part I – From Administrator to Business Partner A review of HR progress to date and the drivers of that progress. The key influences that have brought about the sea-change in the HR role and its impact on business progress and success.

2. Growth and Impact of HR Part II Identification of the key services provided by the Advanced HR Business Partner and outline capabilities, roles (HRBP) and structures needed by HR individuals to deliver the advice and services demanded today.

3. Key Impactive HR Service I : Strategic Advice and Counsel Identification of strategic human capital issues and responses for progressive success. These vary with time but a focus here on strategic advice to the business on current people trends.

4. Key Impactive HR Service II : Performance and Reward Management Adding deep dive into value added to business via enhanced HR expertise. Not always thought of as the HR remit, but one that experience proves to be substantially value added.

5.Key Impactive HR Service III : Talent & Organisation Development Management.The essence of HR impact on business progress. Probably the key of keys as the “war fortalent” continues to be a major challenge for most businesses.

6.HR Metrics and Analysis – link to business outcomesEstablishing key metrics to track, analyse, report and guide progress for both HR and theorganisation.An increasing need to test progress of the various new approaches and initiatives, amendaccordingly and progress further.

***Key action points and takeaways for the Organization, Business and Manager***.


On completion of the programme participants will have;

•Increased their knowledge, skills and confidence to provide an international standard strategicHR service to their organization.

•Identified and practiced the five key services that provide a best practice HR service.

•Determined the best HR structure for business partner service delivery for and progressedtheir capabilities to deliver those services.

•Outlined the HR and related business metrics that track progress and highlight next stageimprovements.

•Clearly constructed a transfer of learning action plan that improves personal and HRdepartment impact on business success for the future.

NB. An interactive yet stretching programme that can be enjoyed by HR Professionals from any HR discipline and by Line Managers who can learn what is increasingly on offer to make their businesses more successful via improved human capital attraction and management.

Your Instructor

Prof. Dr. Joel Farnworth

Prof. Dr. Joel Farnworth

Professor Dr. Joel Farnworth DBA, MAML, EGTF. Dean of Business & Management Studies EIU-Paris.

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